FAQs

Frequently asked questions

Ordering

How do I place an order?

You can order on-line, by phone, or by mail. When ordering on-line, just follow the directions after clicking "add to cart" or "view shopping cart". To phone in an order or to receive price quotes for any products, call us toll free at 888-586-5544. All orders can be mailed to Fine Woodworkers Studio, P.O. Box 64, Daggett, Michigan 49821.

Is the shopping cart on-line secure?

Information that is obtained on our site is encrypted to ensure your security.  All credit card information is processed and stored on a secure site managed by Quick  Commerce. We do not keep your credit card infomation once your order has been shipped.  Your credit card information will be used for the sole purpose of processing your order.

What forms of payment can I use?

Cedaridge Farm accepts and Discover .  Checks, cash, and money orders are accepted as well.  All checks must clear prior to shipment.  Returned checks will result in a $25 service charge.  Sorry, but  we do not ship orders COD.

Do you charge sales tax?

We are required to collect Michigan sales tax on orders that are shipped and/or billed within Michigan.  Tax will be added to your final price during checkout.

How long does a custom order take to process?

That depends!  Many factors go into the custom order process.  Production schedule, design, seasonal peaks on other products, size of desired product and so forth.  Please call or email us to see where we are at in our production schedule and we will be happy to give you an estimate.  In general custom work from design to finished product takes 6-9months.  Most customers agree it is worth the wait!

How do I know what wood to pick and what finish will match my current color scheme?

We have pictures on our site of each species of wood.  Wood is a natural product and will have variation in the grain and color.  We suggest looking at wood species at your local hardware store.

Shipping

How will my order ship?

When possible, your merchandise will ship via . All items that exceed UPS shipping weight requirements will ship motor freight.

How much is shipping?

Shipping charges are generally $6 for orders $100 and under. For orders over $100, shipping is free. Expedited shipping, such as next day or second day, or clients ordering outside the Continental U.S., including Alaska and Hawaii, will be charged for extra shipping costs. There will be a $300 shipping charge for residential deliveries of large pieces by motor freight. If a lift gate is needed, an additional charge of $75 will apply. To calculate shipping, add the item(s) to your cart and press "add to cart" or "view shopping cart" on product pages. After shipping information is entered, shipping costs are then calculated based on price of products in shopping cart.

Why did my cedar chest arrive without the lid attached?

We ship all cedar chests with the lid removed from the chest to help remove stress on the hinge during shipping. We include easy-to-follow instructions on how to attach the lid. There are also predrilled holes to help you know exactly where to install the lid.

What if an order is damaged in shipping?

We strive to ship our products in the best and most secure packaging available; only on rare occasions will there be a damaged order. If the package has obvious damage and the product has also been damaged, please refuse the order and call us as soon as possible so we can arrange a replacement order. If there is not visible damage at the time of delivery and you find the product damaged after opening the package, please contact us immediately. If possible, please return items in the original carton. ALL DAMAGE MUST BE REPORTED WITHIN 15 DAYS AFTER RECEIVING THE ORDER.

Policies

What is your return policy?

If for any reason you are dissatisfied with any of our products, we will replace them or refund your money upon receiving the unwanted products. Please return items in the same carton in which they were shipped to minimize damage. You will need to contact us for return authorization and to receive shipping instructions. Unless the piece arrives damaged, the return shipping is paid by the sender and there will be a 6% restocking fee deducted from the refund.

What is your order cancellation policy?

If you paid with a credit card and the funds have already been received by Cedaridge Farm, a 6% processing fee will be deducted from the refund payment. If payment has been made as a check, cash, or money order, a full refund will be rewarded.

What is your security and privacy policy?

When you place an order with Cedaridge Farm, you will be required to give us some personal information (address, phone number, and credit card number). The information you supply to us will only be used to process your order. We do not supply customer names to any mail or email lists. All letters appearing on any of our web pages are printed by permission.

Brochure

Do you have a brochure of your products that can be downloaded?

The only brochure we currently have is for the Amish cedar chest kits. This brochure will be available on-line soon. In the meantime, please call us toll free (888-586-5544) to request the brochure to be mailed to you.

Gift certificate

Can I purchase a gift certificate for products?

Gift certificates can be purchased and applied to products purchased with Cedaridge Farm. Below is a sample of what the gift certificate looks like. You can either order a gift certificate online (using the link below the sample gift certificate) or call us toll fee at 888-586-5544. Before you give a gift certificate to that special loved one, you must have an order authorization code number to make it valid. Please write this authorization code on the gift certificate for the convenience of the recipient.

Gift Certificate

 A gift for:__________________________________ 
From:_____________________________________

Good for one
custom-made cedar chest
not to exceed $__________

 

from the website of
www.mrcedar.com,
makers of fine-quality cedar
chests with a lifetime guarantee.


mrcedar.com, an online division of
Cedaridge Farm
P.O. Box 64
Daggett, MI  49821
1-888-586-5544

A family business in Michigan's beautiful Upper Peninsula.
Manufacturing and sales of hand-crafted wood products since 1985.

Website order authorization code #_____________
Certificate void without valid authorization code number.
 

 

Order a Gift Certificate (link coming VERY soon)
Print a Gift Certificate
 

Testimonials

What do other clients say about your products?
The following are comments written by our clients. All comments have been written by client's permission.
Dear MrCedar,
Box received. I'm thrilled. You would be happy if all your customers enjoy your box as much as I am. The packing was great (liked getting an extra box!). The material looks lovely. so my first real computer purchase has been a great success. thanks again. J. Harvey, Sandpoint, ID

Thank you ! I put two of the boxes [wood duck houses] up Thursday evening and by Friday morning they are occupied!!! Today I put up the other two and I'm hoping that by tomorrow morning during coffee and danish I'll see the other two become occupied ! I'm going to send you pictures of the whole thing soon. Michael in Orlando

I received Sheena's urn today. I just want to send you a little note to let you know that it came out beautifully, and that I'm very pleased with it. It looks wonderful in our living room. I will definitely recommend your company to others. Thank You.

Dear Dale and Kathy,
Cedaridge Farm
The bride and groom just opened their cedar chest today. They were astonished at the excellent craftsmanship and the beauty of it. After seeing it for the first time, I knew immediately that I made the right decision with this purchase. Your company can be very proud of the products that it manufactures. I will have absolutely no reservations about directing people to your web site, so that they may do some browsing on their own. Words cannot express my deep feeling of thanks for helping to make this special day, even a little more special. Thank You. J. McNeil, Cass City, MI

Dear Mr. Andersen,
Words fail me. My wife simply loved her chest. I don't write companies except to complain. Never. Never ever. Till now. Thank you for producing such a wonderful product. Sincerely, Ens. M. Ray Anderson, Norfolk, VA

DEAR CEDARIDGE,
JUST TO LET YOU KNOW THAT WE WERE IN THE U.P. THIS PAST WEEK-END. ,,, WHILE DRIVING HOME, WE STOPPED BY A CRAFT SHOP AND FELL IN LOVE WITH ONE OF YOUR LARGE CEDAR CHESTS,,, THANK-YOU SO MUCH,, IT NOW LIVES WITH US IN MONTAGUE,,, HOW NICE TO BE ABLE TO JOT YOU A LINE AND THANK YOU. YOU DO BEAUTIFUL WORK!!! THANKS AGAIN, L. and B. McDonald, Montague, MI

Dear Kathy and Dale,
This is Daisy McLaughlin the recipient of the beautiful cedar chest. I just wanted to let you know how much I love it. I started my search for a cedar chest at the end of June after the passing of my mother. Due to a fire when I was younger, our family does not have a lot in the way of heirlooms, so what I had from my mother I wanted to perserve for my son . I started my search on the internet and then in the major department stores, I was in for quite a suprise, there were so many and many of them were ridicously priced. I had about given up finding one, when Jerry found your website and the cedar chest that he bought. When we finally got the perfect one, I started to cry because it was just what I wanted and it is very beautiful. I just wanted to say thank you. Sincerely, D. McLaughlin, Alexandria, VA

Dear Dale,
I wanted to let you kow I received my cedar chest Wednesday. It arrived in wonderful condition and I'm so pleased with it. It is just beautiful. The finish and the woodies go so well with my furniture. I'll check your web page periodically to see what else comes up that I'm interested in and I'll let my friends know about your chests and how beautiful they are. Thank you so much. S. Westerman, Irving, TX

Dear Cedaridge Farm,
I received my cedar chest yesterday dec.22. It is very beautiful. I just want to say thanks for the fine workmanship. I hope everyone in your family has a merry christmas! L. Ancell, Sistersville, WV thanks again

Dear Dale and Kathy:
Just wanted to let you know what a hit the cedar chest was for my nephew and his future bride. They opened it at the wedding shower and were totally thrilled! It was a good thing it was the last gift opened because the two of them spent so much time opening and closing the lid, inspecting the 'beautiful wood' and 'teriffic craftsmanship'. It was truly the best gift we could have given them. Aricia's father is a wood worker also - he builds custome cupolas - so he was duly impressed with your creation.If you ever need a reference for you work, please don't hesitate to send them my way. The quality of the product is excellent and the whole experience of dealing with both of you was very pleasant.Thanks for helping make our gift one that will be cherished for years. Yours truly, J. & P. Nelson, Menominee, MI

Dear MrCedar,
mitten chests arrived for Christmas...In fine shape...they are beautiful. It was a real pleasure doing business with you. T. Retkwa, Stanhope, NJ

Dear Kathy,
Amanda loves her cedar chest. It is something special she will treasure always. Please feel free to use me as a reference for your business. I would be happy to tell future customers just how pleased I was. Thanks and have a wonderful holiday season. P. Tersey, Tucson, AZ

Related Links

What other web sites would be helpful to me?

Cedaridge Farm understands you might want more information about products similar to ours or desire to learn more about woodworking. As we are dedicated to putting your needs and desires first, we will be listing websites geared towards your interests in woodworking. Our current list is of our other websites highlighting our products and services, but we plan on having an extensive list soon, divided into different topics of interest. If you know of some good web sites, please let us know so we can share these sites with others.
www.michigan-cedar-chest.com

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